This Privacy Policy describes how Sasha's Wardrobe Pakistan. we collects, uses, and discloses your personal information when you visit or make a purchase from www.sashawardrobe.com.
1. Information We Collect
When you visit the Site, place an order, or contact us, we may collect:
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Contact information: name, email address, phone number, shipping and billing address
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Order information: items purchased, order value, order date, payment method selected (e.g. Cash on Delivery, bank transfer, JazzCash, Easypaisa)
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Device and usage information: IP address, browser type, pages viewed, time spent on pages, referring website, collected automatically via cookies and Google Analytics
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Account information: if you create an account, your login details and order history
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Communications: any information you provide when you contact us via email, WhatsApp, or social media
We do not collect or store your full bank account, card, or mobile wallet credentials directly. Payments made via JazzCash, Easypaisa, or bank transfer are processed by those providers or verified manually; we only retain confirmation details necessary to process your order (e.g. transaction ID).
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders, including arranging delivery and Cash on Delivery collection
- Verify bank transfer, JazzCash, or Easypaisa payments
- Communicate with you about your order (confirmations, shipping updates, delivery issues)
- Respond to customer service requests
- Improve our Site and product offerings using aggregated analytics
- Send you marketing communications, only if you've opted in (e.g. newsletter sign-up), which you can unsubscribe from at any time
- Detect and prevent fraud or abuse of our Services
3. Cookies and Analytics
Our Site uses cookies and similar technologies, including through Shopify's built-in functionality and Google Analytics, to understand how visitors use the Site, remember your cart, and improve your browsing experience. You can disable cookies through your browser settings, though some parts of the Site may not function properly as a result.
Google Analytics may collect information about your visits to our Site. You can learn more about how Google uses this data, and opt out, at policies.google.com/privacy.
4. Sharing Your Information
We share your information with:
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Shopify, our e-commerce platform provider, which processes and stores order and customer data on our behalf
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Courier/delivery partners, to fulfil and deliver your order
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JazzCash, Easypaisa, or your bank, where relevant, to confirm payment
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Google Analytics, for site usage analytics
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Law enforcement or regulators, where required by law
We do not sell your personal information to third parties.
5. Data Retention
We retain your order and account information for as long as necessary to fulfil the purposes described in this policy, including for accounting, legal, and customer service purposes.
6. Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legal and order-record obligations
- Opt out of marketing emails at any time using the unsubscribe link or by contacting us
To exercise these rights, contact us using the details below.
7. Data Security
We use reasonable administrative and technical measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site is not directed at children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email :sashawardrobeinfo@gmail.com
Contact: +92 300 8144960
